Conversation Workflows Built for Singapore F&B
Capture enquiries, confirm bookings, recover cancellations, and turn walk-ins into regulars with multi-channel operations.
From hawker stalls to cafe chains — Mirai is the booking system, loyalty engine, and customer engagement platform that runs across launch-supported customer channels.
Why Singapore F&B Operators Lose Revenue to Manual Follow-Up
The challenges are universal. The solution is Mirai.
Empty Tables During Off-Peak
Quiet afternoons and weekday lunches leave revenue on the table. Manual follow-up often misses customers across the channels they already use.
No-Shows Cost S$50-200 Per Table
Last-minute cancellations and ghost reservations drain profits. Without automated reminders, you are left with empty seats and wasted inventory.
Loyalty Programs That Do Not Drive Repeats
Paper punch cards get lost. Generic apps get deleted. Your regulars forget to return because there is no timely, personalized nudge.
Four Features Built for F&B Operations
Not generic tools. Purpose-built for restaurants, cafes, and food businesses.
Capacity-Aware Booking
Prevent double-bookings with real-time table management. Syncs across all channels so double-commits are prevented.
Automated Reminder Sequences
Multi-touch reminder flows help customers confirm, reschedule, or cancel before a table goes empty.
Off-Peak Promotion Broadcasts
Targeted campaigns help fill quiet slots. Segment by visit history, preferences, location, and channel.
Ledger-Backed Loyalty Points
Every point tracked with full audit trail. Customers can check balances and redeem rewards through launch-supported channels.
Built for How Singapore F&B Works
From hawker centers to high streets. We understand the local landscape.
Hawker Stall to Chain Scalability
Whether you run a single stall or 20 outlets, Mirai scales with you. Same dashboard, same simplicity.
Multi-Location Management
Manage all locations from one unified dashboard. Route bookings to the right outlet automatically.
Part-Time Staff Friendly
Minimal training required. Intuitive interface designed for high-turnover F&B staffing realities.
Singapore POS Integration
Works with Qashier, Sapaad, Suntec, and other leading Singapore F&B POS systems.
Design partner proof is being captured now
Mirai is currently collecting permissioned proof from early operators. Until a customer approves a case study, public pages should show workflows, not invented customer outcomes.
Book a Founder DemoThe Cost of Doing Nothing
Without Mirai
- ×One missed booking per week = S$200-500 lost
- ×No-shows and cancellations without a measured recovery workflow
- ×No systematic way to fill off-peak slots
With Mirai
- ✓Captures booking requests in one shared workspace
- ✓Gives staff a reminder and cancellation recovery loop
- ✓Automated campaigns fill quiet hours
ROI should be measured with your own baseline during onboarding.
Frequently Asked Questions
Everything you need to know about Mirai for Singapore F&B.
How quickly can I set up Mirai for my F&B business?
Early design partners receive concierge onboarding. Exact timing depends on WhatsApp Business setup, menu or booking data, and staff workflow scope.
Will this work for my hawker stall without a dedicated phone?
Yes. Mirai runs on the WhatsApp Business API, so you do not need a physical phone on-site. Staff can manage conversations from any device via the web dashboard.
How does the no-show reduction actually work?
Reminder sequences help customers confirm, reschedule, or cancel before the booking. Exact timing and channel setup are configured during onboarding.
Can customers really book tables through WhatsApp?
Customers can send an enquiry through launch-supported channels, share preferred time and party size, and receive a staff-reviewed or automated confirmation depending on your workflow.
Join the Singapore F&B design partner cohort
We are opening a focused early-access cohort for F&B operators who already run enquiries, bookings, and follow-up through WhatsApp.
Founder-led onboarding. Proof captured only with customer approval.