Mirai turns WhatsApp into your system of engagement — and connects it to the system of record your business needs.
Customers message you like they always do. Mirai understands intent with Dify-powered AI + tenant-safe RAG, then executes the right operation: update loyalty, issue or redeem a voucher, book an appointment, or hand off to staff with full context.
If WhatsApp is your front door, Mirai is the front desk, CRM, and marketing engine behind it.
Mirai
AI assistant
I can help with that. Please choose a time slot:
OK Booking confirmed
See you tomorrow.
Designed for
F&B
Bookings
Clinics
Appointments
Gyms
Loyalty
Salons
Broadcasts
A chatbot can answer questions. A broadcast tool can send promos.
But the hard part is what happens next:
Mirai is built for transactional workflows — with AI handling orchestration, and business state owned by a strongly consistent system of record.
Everything you need to acquire customers, serve them, and bring them back — without duct-taped spreadsheets or brittle bot flows.
Understands intent and answers accurately using your own knowledge base — menus, services, policies, and promotions — then routes requests to the right business action.
Create and update customer profiles from WhatsApp conversations (name, opt-in status, history) so every interaction gets smarter over time.
Ledger-backed points and atomic voucher issuance/redemption with a full audit trail — designed for correctness, not best-effort syncing.
Book via WhatsApp with capacity-aware flows — confirmations, reminders, and no-show flagging — built to behave predictably under load.
A staff-facing inbox and leads dashboard to claim, assign, and follow up — with bot-to-human handoff that preserves full context.
Send promotions and updates to opted-in customers with segmentation, cost tracking, and message logs aligned to WhatsApp marketing category rules.
A guided activation flow that tells you exactly what's blocking you — with clear state tracking and a single canonical fix path.
When WhatsApp is your revenue channel, reliability, isolation, and auditability aren't optional.
Built exclusively on Meta's official WhatsApp Business Platform — not QR hacks or unofficial libraries.
RAG retrieval and operations are scoped per organization. Your customers and knowledge stay yours.
Critical write paths are designed to prevent duplicates — so bookings, redemptions, and balances don't drift.
Engineered for high concurrency, with a design-day target of 500,000 simultaneous users across multi-tenant environments.
Mirai is in early access. If you run a high-throughput business where WhatsApp drives bookings, loyalty, and repeat sales, request an invite.